Privacy Policy

This policy explains how Truest Strategy Ltd, TMS House, Cray Avenue, Orpington, Kent, BR5 3QB, United Kingdom (company number 10131912) ("we", "us") handles personal data. We are the data controller for personal data collected through this website and in the course of our business, and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect: your name, job title, organisation, email address, telephone number and the content of any messages you send us; information you provide in the course of an engagement; and limited technical data such as IP address, browser type and pages visited.

We use personal data to respond to enquiries, to provide and manage our advisory services, to carry out due diligence and compliance checks, to meet legal and regulatory obligations, and to maintain and improve this website.

We rely on: performance of a contract or steps prior to entering one; our legitimate interests in running and developing our business (balanced against your rights); compliance with legal obligations; and, where required, your consent — which you may withdraw at any time.

We do not sell personal data. We may share it with trusted service providers (such as IT, hosting and professional advisers) who act on our instructions, with partners involved in an engagement where you have agreed, or where required by law. Where data is transferred outside the UK, we use appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.

We keep personal data only as long as necessary for the purposes above, including to meet legal, accounting or reporting requirements. Enquiry data that does not lead to an engagement is normally deleted within 24 months.

You have the right to access, correct, erase, restrict or object to processing of your personal data, and to data portability. To exercise these rights, email amanda@truest.com. You may also complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

We may update this policy from time to time. The latest version will always be published on this page.